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    New Features Announced
    Microsoft Online Services announced four new partner features and one new partner business model at this year’s conference. To view the full announcement, click here.


    Partner Order on Behalf. Partners can now place Microsoft Online Services orders on behalf of their customers. The feature allows partners to initiate trials, specify the services and quantities they recommend for their customers, pre-configure orders for their customers to complete, and ensure they are the Partner of Record for their customers’ trials and orders placed in the system.


    Partner Commerce Dashboard. The new Commerce Dashboard provides a consolidated view of Microsoft Online Services orders and commerce, such as the status of trials and subscriptions, for customers that have the partner specified as their Partner of Record. Partners can work within the Commerce Dashboard or export the information to Excel to be imported into a CRM system.


    Delegated Administration (Available Q2 FY10)
    This new capability of Microsoft Online Services will be available starting in Q2 FY10. It enables partners who have demonstrated commitment to the Online Services business. For example, to enable Accelerate Partners to perform technical administration tasks on behalf of their customers. Qualifying partners will be provided a mechanism to perform technical administration on behalf o their customers with a single partner log-in.

    Partner Enterprise Agreement Payment. Microsoft Online Services Partners are now eligible to receive 12/6 payment fees for online services customers on enterprise agreements. Click here for details.

    Distributor Model for Online Services. The new model announced for distributors focuses on the critical role that distributors play in the Microsoft business. The distributor model follows closely with the Microsoft Online Services Advisor model. Microsoft will pay a fee based on the revenue base generated by the distributor’s recruited channel. In the first 12 months of the channel partner revenue, Microsoft will provide a 2% fee and provide 0.5% annuity fee on the following years.

    Announcements

    Business Productivity Online Suite Internal Use Rights Benefits for Partners
    Registered BPOS (MOSPA) partners qualify for up to 250 free seats of the Business Productivity Online Suite in year 1. For year 2 onwards, partner will continue to receive free seats if they have sold a minimum of two deals or greater with 25 seats or more per deal in the previous year. Otherwise, the cost to the partner is $5/seat/month. Learn more.

    New Migration Toolkit for Online Services Partners
    Access a new comprehensive Migration Resource Kit available to partners on Quickstart for Online Services. A limited amount were shared with partners on CD at this year’s WPC. Click here for more details.


    FY10 Accelerate Initiative Unveiled
    The Microsoft Online Services FY10 program is offered to top Microsoft Online Services Partners that commit to delivering eight (8) customer wins 25> seats by June 30, 2010. The initiative is based on a framework that allows incentives, tools, and resources to be delivered to partners to enable activation using a model of ‘Gives and Gets.’ In addition, participating partners will receive Sales and Technical Mentoring, Marketing Investment, Leads, Readiness and ongoing Sales Pipeline Review. Email USMOSG with questions.

     

     

     

     

    Services Updates

     

    July Service Update & TPM Weekly Update

    Access the July Service Update including the ability for Administrators to assign user licenses to worldwide users, an important edition for multi-national organizations with users in numerous countries. Access the complete update

    Access the TPM Weekly Update for the Week Ending July 17, 2009, click here.

    Offers & Promotions

     

    Partner Offers

    250 Free Seats of BPOS. Registered BPOS (MOSPA) partners qualify for up to 250 free seats of the Business Productivity Online Suite in year 1. For year 2 onwards, partner will continue to receive free seats if they have sold a minimum of two deals or greater with 25 seats or more per deal in the previous year. Otherwise, the cost to the partner is $5/seat/month. Learn more.

    Partner/Customer Offers

    Microsoft Financing Offer. Any Microsoft Partner may use Microsoft Financing to increase sales, and enable customers with necessary software, services and hardware required to purchase Online Services. Learn more.

     

    Resources & Support

     

    5 New 1 Minute Demos for Partners Available on Quickstart

    Access five new 1-minute demos just posted to help partners learn more about Microsoft Online Services new features and benefits. Click on the links below to access each 1-minute demo.

    §   Lab: Order on Behalf Functionality Demo

    §   Lab: Commerce Dashboard Features Demo

    §   Lab: Internal Use Rights Benefits Order Process Demo

    §   Lab: Quick Trial Process Demo

    §   Lab: Delegated Administration Functionality Demo

     

    New Migration Online Resource Kit for Partners
    Access a new comprehensive Migration Resource Kit available to partners on Quickstart for Online Services. A limited amount were shared with partners on CD at this year’s WPC. Access the online version by clicking on each individual link below.

    ·          Whitepaper: Migration Depth Guides. This zip file contains the Migration Depth Guides: DirSync Tool- Troubleshooting Guide, General Migration Issues Troubleshooting, Messaging Troubleshooting Tools, Migrating from Hosted Messages with AD, Migrating from Hosted Messages without AD, Migration Tool – Troubleshooting Migration from Microsoft Exchange.

    ·          Presentation: Exchange to Microsoft Online Migration. This presentation provides an overview about Exchange On-Premise to Exchange Online migrations.

    ·          Presentation: IMAP/POP Mail Migration. This presentation reviews migrating mail from hosted Internet mail providers into the BPOS Exchange Online environment.

    ·          Video: Migration from Dominoe and GroupWise. This video and demonstration reviews migration from Dominoe and GroupWise to Microsoft Online Services.

    ·          Presentation: Site Planning & Preparation for Deploying Business Productivity Online Suite. Read this presentation to learn more about site planning and preparation for deploying Business Productivity Online Suite.

    ·          Presentation: Migration Process and Scenarios. Read this presentation to learn more about the migration process and different scenarios.

    ·          Whitepaper: Business Productivity Online Standard Suite Onboarding and Discovery Checklist for Partners. This document is intended to assist a Partner’s discovery and planning for a customer migration to Business Productivity Online Suite.

    ·          Tools: Customer Acceptance and Testing Checklist-Sample. Partners may use this checklist when planning for a customer migration to Business Productivity Online Suite.

    ·          Whitepaper: Migrate from Exchange Public Folders to Microsoft Business Productivity Online Standard Suite. This paper discusses the most common public folder scenarios and how they are represented in Business Productivity Online Standard Suite services.

    ·          Presentation: Solutions Developer ISV Summit Presentations. This zip file contains presentations from the April 20, 2009 Solutions Developer ISV Summit.

    ·         Presentation: Migration Process and Scenarios. Read this presentation to learn more about the Migration Process and different scenarios.

     

    BPOS Discovery & Planning Checklist for Partners – Preliminary Version
    This new preliminary document for Partners provides guidance on issues partners should consider when evaluating a customer’s business for a potential move to BPOS. It’s pretty comprehensive, but not exhaustive. Click here to access the document. *Please note: This particular document is made specifically for Partners and is available only to Registered, Certified or Gold Partners with a Windows Live ID.

    Partner Support Contacts and Resources

    ·          Field Escalations:
    Contact the Microsoft Online Partner Rapid Response Team (mosprrt)

    ·          US Partner Inquiries/Marketing/Partner Plans/Campaigns & Events
    Contact US Microsoft Online Services Partners (usmosg)

    ·         Microsoft Regional Resource Center (MSPP)
    Phone: 1-800-765-7768  |  Fax: 1-661-775-6475 
    Email: MSPP-na@microsoft.com